Heavy Equipment / Diesel Service Technician

Cowin Equipment Company; Murfreesboro (TN); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Match

Profit Sharing

Paid Vacation

Job summary

Cowin Equipment Company is seeking an experienced technician to provide technical service for heavy and industrial equipment. You will diagnose, troubleshoot, and plan efficient work procedures while following safety guidelines.

The role requires at least 1 year in fleet or dealership settings, strong customer service, and the ability to work with owned tools. Growth, paid training, and a supportive team environment are offered in Murfreesboro, TN.

Qualifications

• At least 1 year of Fleet or Dealership experience.
• Self-motivated and professional.
• Possess own tools.

Responsibilities

• Provide technical service to heavy and industrial equipment.
• Read service order, diagnose and troubleshoot unit to resolve malfunctions and plan work procedures.
• Follow checklists ensuring all critical parts are examined.
• Examine guards, bolts and safety devices; adjust as needed.
• Test-operate equipment to ensure smooth operation.
• Attend training classes and review factory bulletins.
• Build and maintain positive customer relationships to increase satisfaction.
• Complete repairs assigned by supervisor and properly document work.

Skills

Fleet or Dealership experience

Self-motivated

Professional demeanor

Customer service mindset

Own tools

Education

High school diploma or equivalent

Tools

None

Job description

The mission of Cowin Equipment Company is to always satisfy or exceed our customers’ expectations for quality. In the pursuit of this mission Cowin is committed to providing our employees a safe and healthy workplace, with an atmosphere of “fairness” that respects an individual’s dignity, trust and loyalty. As our legacy in the machinery distribution business surpasses its 80th year, we look forward to the future as much as we pride ourselves on the past. Join our team today!

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Profit Sharing Plan
• Paid vacation and Holidays
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Family owned and operated
• Above average industry pay

Technician Specific Benefits

• Relocation assistance available for qualified candidates
• Uniforms provided
• Highly productive shop
• Career advancement opportunities, promote from within
• Continued education, manufacturer hands on and web based training
• Clean and professional work environment
• Co-Op Program for Tools provided
• Competitive wages

Responsibilities

• Provide technical service to heavy and industrial equipment.
• Read service order, diagnose and troubleshoot unit to resolve malfunction and plan work procedures.
• Follow checklists ensuring all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on units, and adjust as needed.
• Test-operate equipment to ensure that they run smoothly.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer happiness.
• Properly complete the service and/or repairs assigned by supervisor.
• Complete all work according to the applicable safety requirements and published procedures.
• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
• Maintain your designated workspace in an organized and clean manner.
• Ensure customer's equipment are returned as clean as they were prior to being serviced.
• Show the utmost courtesy to all guests, visitors and dealership personnel.
• Make every effort to achieve the production objectives set by management.
• Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing repairs and torque specifications.
• Any other duties as outlined by the Service Supervisor and or management.

Qualifications

• At least 1 year of Fleet or Dealership experience
• High school diploma or equivalent preferred
• CDL certification preferred
• Teammate with a strong sense of dedication to the customer and service team
• Self-motivated and professional
• Possess own tools

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.