Heavy Equipment / Diesel Service Technician

Cowin Equipment Company, Inc.; Madison (AL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid PTO and Holidays

Short/Long Term Disability

Growth opportunities

Paid Training

Uniforms provided

Uniforms provided

Highly productive shop

Career advancement opportunities

Continued education, hands-on and web‑

training

Clean and professional work环境

Co-Op Program for Tools provided

Competitive wages

Job summary

A machinery distribution company in Madison, Alabama, is seeking a technician to provide technical service for heavy equipment. The ideal candidate has at least one year of fleet or dealership experience and possesses their own tools. Responsibilities include diagnosing malfunctions, ensuring safety and quality standards, and maintaining positive customer relationships. This position offers competitive wages and various benefits, including medical insurance and career advancement opportunities.

Qualifications

• At least 1 year of Fleet or Dealership experience is preferred.
• A high school diploma or equivalent is preferred.
• CDL certification is a plus.
• Must be self-motivated and possess a strong dedication to customer service.
• Self-motivated and professional
• Possess own tools

Responsibilities

• Provide technical service to heavy and industrial equipment.
• Diagnose and troubleshoot equipment malfunctions.
• Ensure safety requirements and published procedures are followed.
• Develop positive relationships with customers.
• Test-operate equipment to ensure that they run smoothly.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer happiness.
• Properly complete the service and/or repairs assigned by supervisor.
• Complete all work according to the applicable safety requirements and published procedures.
• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
• Maintain your designated workspace in an organized and clean manner.
• Ensure customer's equipment are returned as clean as they were prior to being serviced.
• Show the utmost courtesy to all guests, visitors and dealership personnel.
• Make every effort to achieve the production objectives set by management.
• Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing repairs and torque specifications.
• Any other duties as outlined by the Service Supervisor and or management.

Skills

Fleet or Dealership experience

Customer service dedication

Self-motivation

Professionalism

Education

High school diploma or equivalent

CDL certification

Tools

Own tools

Job description

The mission of Cowin Equipment Company is to always satisfy or exceed our customers’ expectations for quality. In the pursuit of this mission Cowin is committed to providing our employees a safe and healthy workplace, with an atmosphere of “fairness” that respects an individual’s dignity, trust and loyalty. As our legacy in the machinery distribution business surpasses its 88th year, we look forward to the future as much as we pride ourselves on the past. Join our team today!

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid PTO and Holidays
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Family owned and operated

Technician Specific Benefits

• Uniforms provided
• Highly productive shop
• Career advancement opportunities
• Continued education, manufacturer hands on and web based training
• Clean and professional work environment
• Co-Op Program for Tools provided
• Competitive wages

Responsibilities

• Provide technical service to heavy and industrial equipment.
• Read service order, diagnose and troubleshoot unit to resolve malfunction and plan work procedures.
• Follow checklists ensuring all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on units, and adjust as needed.
• Test-operate equipment to ensure that they run smoothly.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer happiness.
• Properly complete the service and/or repairs assigned by supervisor.
• Complete all work according to the applicable safety requirements and published procedures.
• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
• Maintain your designated workspace in an organized and clean manner.
• Ensure customer's equipment are returned as clean as they were prior to being serviced.
• Show the utmost courtesy to all guests, visitors and dealership personnel.
• Make every effort to achieve the production objectives set by management.
• Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing repairs and torque specifications.
• Any other duties as outlined by the Service Supervisor and or management.

Qualifications

• At least 1 year of Fleet or Dealership experience
• High school diploma or equivalent preferred
• CDL certification preferred
• Teammate with a strong sense of dedication to the customer and service team
• Self-motivated and professional
• Possess own tools

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.