Heavy Duty Porter - Environmental Services

Hard Rock Hotel & Casino Atlantic City; Atlantic City (NJ); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Time off

Retirement plan

Free meals

Free uniforms

Free parking

Hard Rock discounts

Training programs

Wellness programs

Team member groups

Recognition programs

Annual bonus

Job summary

Hard Rock Hotel & Casino Atlantic City seeks a Public Area Attendant to maintain clean, inviting public and employee spaces, ensuring safety and superior guest service. You will follow established cleaning protocols, operate floor care equipment, and promptly report issues to management.

The role emphasizes attention to detail, adaptability across front and back-of-house areas, and commitment to brand standards in a high-traffic casino resort environment.

Qualifications

• Experience in cleaning in a hospitality environment.
• Must follow safety and chemical handling procedures.
• Able to respond to spills and safety hazards.
• Maintain cleanliness of public spaces and back-of-house areas.

Responsibilities

• Deep clean, sanitize, and maintain public and employee areas.
• Clean and service areas using chemicals and equipment per procedures.
• Deep clean front and back of house spaces.
• Report maintenance problems with equipment or facilities.
• Operate and maintain cleaning equipment and store properly.
• Notify management of guest needs and safety concerns.
• Provide excellent customer service to internal and external guests.
• Ensure compliance with safety and company policies.

Skills

Public area cleaning

Customer service

Safety procedures

Equipment operation

Problem reporting

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefitsJob Description:Under the direction of the manager and shift manager, the incumbent maintains clean and attractive public and employee areas within the facility.ESSENTIAL JOB FUNCTIONS:· Deep clean, sanitize, and maintain attractive public and employee areas· Service assigned areas using provided chemicals and equipment according to the procedures and standards described in the Public Space Handbook· Deep clean, sanitize, and maintain attractive front and back of house spaces· In observation of safety requirements, service assigned areas using provided chemicals and equipment according to established procedures· Perform other duties associated with public area housekeeping as assigned· Operate and keep clean equipment, which is used for sweeping, shampooing carpets, and scrubbing, removing, and recoating floor finish in VCT floors· Ensure all equipment is operated and stored properly.· Notify management of any maintenance problems with equipment, property, or guest needs· Follow internal procedures for signing in and out equipment, radios, and master keys· Provide excellent customer service for our internal and external guests· Take responsibility for the cleanliness of public spaces· Recognize and respond to spills or other calls that require immediate attention· Use wet floor signs to ensure guest and employee safety around wet areas, spills, or other cleaning.· Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.· Demonstrate actions and behaviors that reinforce the company's Mission and values.· Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.BENEFITS INCLUDE:Medical, time off, and retirement benefits offered through local union representationFree Meals, Free Uniforms, Free ParkingDiscounts at Hard Rock properties around the globeAll team members are eligible to participate in the discretionary annual bonus programTraining and leadership development programsWellness programs including onsite information and fitness seminarsTeam Member Resource GroupsRecognition programsPay rate: $23.06