Heavy Duty Parts Specialist

USA GPC Genuine Parts Company; Garfield Heights (OH); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Genuine Parts Company (NAPA Auto Parts Stores) is seeking a customer-focused Parts Expert to assist customers with heavy-duty parts questions in a fast-paced retail environment. You will share knowledge on part features, benefits and warranty information, operate a cash register, and support teammates to ensure excellent service.

You will thrive in a busy setting, maintain professional appearance, and contribute to ongoing store improvements while helping customers find the right solutions for

Qualifikationen

• Know How -- Heavy Duty Parts Knowledge and/or Experience.
• Excellent Verbal and Written Communication skills.
• Ability to thrive in a busy, fast-paced retail environment.
• Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUS.
• ASE Heavy Duty Parts Certification is a PLUS.

Aufgaben

• Help customers with heavy-duty parts questions and needs.
• Share knowledge about part features, benefits and warranty information.
• Operate a cash register and navigate catalog systems.
• Assist team members and contribute to process improvements.
• Maintain professional appearance and attitude in store.

Kenntnisse

Heavy Duty Parts Knowledge

Customer Care

Verbal & Written Communication

Teamwork

Willingness to Learn

Ausbildung

ASE Heavy Duty Parts Certification (PLUS)

Tools

Heavy-Duty Parts Cataloging

Inventory Management Systems

Jobbeschreibung

Job Description If you love heavy duty trucks, and all things big rig ...If you believe in taking care of the customer and the power of teamwork ...If you seek opportunities to learn, train and really grow within a company ...If you think you've got what it takes to be someone with NAPA Know How ...You Should Check Out NAPA Auto Parts Stores.

Responsibilities

• Gets a charge out of helping customers with their heavy-duty parts questions, and parts needs.
• Is driven to share knowledge about heavy duty part features, benefits, and warranty info.
• Can shift into high gear in our fast-paced retail stores.
• Will jump into helping team members.
• Is able to operate a cash register and navigate computer and paper catalog systems.
• Steers toward continuous improvement in store processes and procedures Strives to be winners in professional appearance, attitude, and performance.

Qualifications

• Know How -- Heavy Duty Parts Knowledge and/or Experience.
• ASE Heavy Duty Parts Certification is a PLUS Passion for delivering Customer Care Excellent Verbal and Written Communication skills Motivated to train and learn.
• Ability to thrive and have fun in a Busy, Fast-Paced retail environment.
• Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUS

Requirement(s)

• Valid Driver's License and/or Reliable Transportation

Not the right fit? Check out our career site Working at Genuine Parts Company for other opportunities. Sign up for our Talent Community to receive email alerts about new job postings that meet your interests!

GPC is an equal opportunity employer.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.