Heavy Duty Parts Specialist

Genuine Parts Company; Chicago (IL); In loco; USD 28.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Descrizione del lavoro

Genuine Parts Company is seeking a Heavy Duty Counter Parts Professional in our Chicago area NAPA Auto Parts Stores. You will assist customers with heavy duty parts and warranty inquiries, share product knowledge, and help teammates in a busy retail setting.

The role emphasizes customer care, accurate cataloging, and efficient store operations. A valid driver’s license and willingness to learn in a fast-paced environment are required.

Competenze

• Heavy Duty Parts Knowledge or experience required.
• ASE Heavy Duty Parts Certification is a plus.
• Passion for delivering customer care.
• Excellent verbal and written communication skills.
• Motivated to train and learn.
• Thrives in a busy, fast-paced retail environment.

Mansioni

• Assist customers with heavy duty parts questions and needs.
• Share knowledge about part features, benefits and warranty info.
• Operate a cash register and navigate catalog systems.
• Support team members and store operations.
• Contribute to continuous improvement of store processes.

Conoscenze

Heavy Duty Parts Knowledge

Customer care

Verbal and written communication

Training and learning mindset

Ability to work in fast-paced retail

Strumenti

Heavy Duty Parts Cataloging/Inventory Systems

Descrizione del lavoro

Job Description

If you love heavy duty trucks, and all things big rig ...If you believe in taking care of the customer and the power of teamwork ...If you seek opportunities to learn, train and really grow within a company ...If you think you've got what it takes to be someone with NAPA Know How ...You Should Check Out NAPA Auto Parts Stores.

Responsibilities

• We're looking for a Heavy Duty Counter Parts Professional who...
• Gets a charge out of helping customers with their heavy duty parts questions, and parts needs
• Is driven to share knowledge about heavy duty part features, benefits and warranty info
• Can shift into high gear in our fast-paced retail stores
• Will jump into helping team members
• Is able to operate a cash register, and navigate computer and paper catalog systems
• Steers toward continuous improvement in store processes and procedures
• Strives to be winners in professional appearance, attitude and performance

Qualifications

• Know How -- Heavy Duty Parts Knowledge and/or Experience
• ASE Heavy Duty Parts Certification is a PLUS
• Passion for delivering Customer Care
• Excellent Verbal and Written Communication skills
• Motivated to train and learn
• Ability to thrive and have fun in a Busy, Fast-Paced retail environment
• Knowledge of Heavy Duty Parts Cataloging and/or Inventory Management Systems is a PLUS

Requirement(s)

• Valid Driver's License and/or Reliable Transportation

This position offers an hourly pay of $23.75. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.