Heavy-Duty Parts Counter Specialist

FleetPride; Mitchell (SD); Hybrid; USD 36,000 - 48,000; Full time

Job summary

FleetPride is seeking a Counter Parts Sales Representative in Mitchell, SD to assist customers by phone or in person with parts sales and related inquiries. You will locate and obtain parts from the warehouse or branch, quote prices, and process credits for returns.

Emphasis on accuracy, service orientation, and maintaining an orderly counter area. Requirements include a High School Diploma or GED, at least 2 years in sales (heavy-duty automotive parts preferred), and basic Windows XP with

Qualifications

• High School Diploma or GED or High School Equivalence Certificate.
• Minimum 2 years’ experience in sales; sales of heavy-duty automotive parts preferred.
• Intermediate knowledge level of Windows XP (Excel, Word and Outlook).

Responsibilities

• Help determine and obtain heavy duty parts for customers as requested by phone or in person.
• Locate and obtain ordered part for customer from central warehouse or branch.
• Determine sales price for customers for each sale in accordance with company procedure.
• Handle warranty or defective parts for customers in accordance with company procedure.
• Special order parts on an emergency basis when necessary and appropriate.
• Process approved credits for customer when merchandise is returned.
• Answer customers’ questions about products, prices, availability, and product features.
• Provide customers with current product catalogs.
• Ensure that counter parts area is clean and in order; display areas encourage sales.

Skills

Active Listening

Communicating

Time management

Persuasion

Service orientation

Education

High School Diploma

Tools

Windows XP

Excel

Word

Outlook

Job description

FleetPride is seeking a Counter Parts Sales Representative in Mitchell, SD to assist customers by phone or in person with parts sales and related inquiries. You will locate and obtain parts from the warehouse or branch, quote prices, and process credits for returns.

Emphasis on accuracy, service orientation, and maintaining an orderly counter area. Requirements include a High School Diploma or GED, at least 2 years in sales (heavy-duty automotive parts preferred), and basic Windows XP with