Heavy-Duty Parts Sales Specialist

FleetPride; Altoona (PA); Hybrid; USD 34,000 - 52,000; Full time

Job summary

FleetPride is hiring a Counter Parts Sales Representative in Altoona, PA. The role involves helping customers locate and obtain heavy‑duty parts by phone or in person, pricing sales, and handling warranty issues. You will manage special orders, credits, and keep the counter area tidy to encourage sales.

The ideal candidate has at least 2 years in sales, strong communication and service orientation, and basic Windows XP skills; high school diploma required.

Qualifications

• High school diploma or GED required.
• Minimum 2 years in sales; heavy-duty parts knowledge preferred.
• Strong communication and customer service skills.

Responsibilities

• Assist customers by phone or in person to locate and obtain heavy-duty parts.
• Determine sales price for each sale in line with company procedures.
• Handle warranty or defective parts as required by policy.
• Process credits for returned merchandise per procedure.
• Special-order parts on an emergency basis when needed.
• Maintain clean, organized counter area and display areas to drive sales.
• Answer questions about products, prices, availability and features; provide catalogs.

Skills

Active Listening

Communication

Time Management

Persuasion

Service Orientation

Customer Service

Education

High School Diploma

Tools

Windows XP

Job description

FleetPride is hiring a Counter Parts Sales Representative in Altoona, PA. The role involves helping customers locate and obtain heavy‑duty parts by phone or in person, pricing sales, and handling warranty issues. You will manage special orders, credits, and keep the counter area tidy to encourage sales.

The ideal candidate has at least 2 years in sales, strong communication and service orientation, and basic Windows XP skills; high school diploma required.