Hearing Instrument Specialist — Veteran Care Tech

U.S. Department of Veterans Affairs; Wichita (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

The Robert J. Dole VA Medical Center in Wichita, KS is seeking a full-time Health Technician (Hearing Instrument Specialist).

The role emphasizes hearing aid troubleshooting, patient education, device calibration, and coordination of earmold impressions with the audiology plan of care. Responsibilities include telehealth support setup, real-ear calibration, and accurate documentation in the medical record, ensuring timely care per policy.

Qualifications

• Transcript must be submitted to verify education.
• If using foreign education, a Certificate of Foreign Equivalency must be provided.
• Open to Public hiring path and Veterans Health Administration employment.

Responsibilities

• Troubleshoot and repair hearing aids and accessories.
• Perform visual/auditory checks of hearing aids and assistive devices.
• Fabricate earmold impressions and fit earmolds per care plan.
• Prepare equipment for patient evaluations and telehealth visits.
• Document interactions accurately in the electronic medical record.
• Maintain inventory and coordinate with prosthetics or DLC for earmolds.

Skills

Hearing aid troubleshooting

Patient education

Triaging calls

Electronic medical records

Education

Transcript

Certificate of Foreign Equivalency

Tools

ROES

Real-ear calibration tools

Job description

The Robert J. Dole VA Medical Center in Wichita, KS is seeking a full-time Health Technician (Hearing Instrument Specialist).

The role emphasizes hearing aid troubleshooting, patient education, device calibration, and coordination of earmold impressions with the audiology plan of care. Responsibilities include telehealth support setup, real-ear calibration, and accurate documentation in the medical record, ensuring timely care per policy.