Audiology Health Tech: Hearing Aid Specialist

U.S. Department of Veteran Affairs; Salisbury (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

The U.S. Department of Veterans Affairs at the W.G. Hefner VAMC in Salisbury, NC seeks a Health Technician to support Audiology and Speech Service.

Responsibilities include hearing aid troubleshooting, testing equipment, assisting with telehealth visits, and maintaining supplies in clinical areas. Candidates should be prepared to handle patient care tasks under the audiologist's plan, support devices, and document care episodes for review.

Qualifications

• Experience in audiology or hearing aid support
• Comfort with patient-facing activities
• Attention to detail in documentation

Responsibilities

• Perform hearing aid troubleshooting and repairs.
• Conduct visual/auditory checks of hearing aids and Assistive Listening Devices.
• Fabricate earmold impressions and order earmolds per care plan.
• Prepare equipment for patient evaluations and telehealth visits.
• Assist patients with hearing aid connectivity, apps, Bluetooth pairing.
• Document episodes of care in the patient record for audiologist review.
• Monitor supplies and manage inventory of hearing aids and accessories.
• Maintain proper mailing/shipping supplies and equipment.

Skills

Hearing aid troubleshooting

Audiology support

Job description

The U.S. Department of Veterans Affairs at the W.G. Hefner VAMC in Salisbury, NC seeks a Health Technician to support Audiology and Speech Service.

Responsibilities include hearing aid troubleshooting, testing equipment, assisting with telehealth visits, and maintaining supplies in clinical areas. Candidates should be prepared to handle patient care tasks under the audiologist's plan, support devices, and document care episodes for review.