Hearing Instrument Specialist — Audiology Tech

U.S. Department of Veterans Affairs; El Paso (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Federal benefits (health/vision/dental

Job summary

The U.S. Department of Veterans Affairs in El Paso, TX seeks a Health Technician (Hearing Instrument Specialist) to support diagnostic and treatment procedures within Audiology & Speech Language Pathology.

The role focuses on patient care, charting, and education under licensed supervision, with procedures including hearing aid repair and device management. Entry to full performance levels involve assisting audiologists, fabricating earmolds, and guiding patients on device use and connectivity,

Qualifications

• Knowledge of head and neck anatomy for hearing-related care.
• Knowledge of hearing aids and hearing assistive technology.
• Skill in documenting patient procedures and care.
• Skill in patient education for hearing aid use and maintenance.
• Ability to educate on hearing loss and communication strategies.
• Ability to solve problems related to hearing aids and devices.
• Ability to prepare patient, equipment, and environment for audiology procedures.
• Ability to triage patient calls and audiology requests.

Responsibilities

• Direct patient care: hearing aid troubleshooting and repair.
• Visual and auditory checks of hearing aids and accessories; troubleshoot performance.
• Fabricate earmold impressions with otoscopy where appropriate.
• Order earmolds and coordinate with prosthetics or DLC as needed.
• Provide basic hearing aid information to patients and caregivers per treatment plan.
• Assist in setup and delivery of in-person and telehealth visits.
• Assist patients with hearing aid connectivity—apps, Bluetooth pairing, etc.

Job description

The U.S. Department of Veterans Affairs in El Paso, TX seeks a Health Technician (Hearing Instrument Specialist) to support diagnostic and treatment procedures within Audiology & Speech Language Pathology.

The role focuses on patient care, charting, and education under licensed supervision, with procedures including hearing aid repair and device management. Entry to full performance levels involve assisting audiologists, fabricating earmolds, and guiding patients on device use and connectivity,