Hearing Instrument Specialist Trainee — Remote Care & Training

Northland Hearing Centers, Inc.; Bay City (TX); On-site; USD 60,477,000 - 80,289,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Short-term disability

Long-term disability

Employee assistance program

Hearing aid benefits

PTO

Paid sick time

6 paid holidays

Job summary

Northland Hearing Centers, Inc. (Starkey Retail) seeks a Hearing Instrument Specialist Trainee in Bay City, TX. You will be trained in all aspects of fittings, service, sales, and patient counseling, with licensure support and remote services via TeleHear.

The program includes shadowing, travel for training, and comprehensive study materials funded by Starkey. A background in sales or healthcare is welcomed; High school or higher education is preferred.

Qualifications

• Education: High school required; bachelor’s preferred or equivalent work history in healthcare or technical field.
• 1+ years of sales experience preferred and/or background in medical or hearing aid industry.
• Knowledge of the hearing aid industry a plus.
• Public speaking experience and strong communication skills.

Responsibilities

• Provide Patient Journey counseling and instruction.
• Learn to conduct patient diagnostics and fit hearing instruments.
• Train with licensed specialists; may travel to other regions.
• Utilize TeleHear tools to work with patients remotely.
• Support insurance billing data and related duties.

Skills

Sales experience

Public speaking

Communication skills

Organizational skills

Problem solving

Computer literacy

Education

High school diploma

Bachelor's in Speech and Hearing Sciences/Communication Disorders

Tools

TeleHear

TEAMS

VSEE

GoTo Meeting

Job description

Northland Hearing Centers, Inc. (Starkey Retail) seeks a Hearing Instrument Specialist Trainee in Bay City, TX. You will be trained in all aspects of fittings, service, sales, and patient counseling, with licensure support and remote services via TeleHear.

The program includes shadowing, travel for training, and comprehensive study materials funded by Starkey. A background in sales or healthcare is welcomed; High school or higher education is preferred.