Hearing Instrument Specialist/ Audiologist

NationsBenefits; Council Bluffs (IA); On-site; USD 60,000 - 85,000; Full time

Job summary

NationsBenefits is seeking an Audiologist in Council Bluffs, Iowa, to evaluate hearing aid candidacy and recommend fitting. This role emphasizes building lasting relationships with patients through education and follow-up care in a retail-based clinical environment.

In this position, the ideal candidate will conduct comprehensive evaluations, interpret results, and program hearing instruments while delivering exceptional patient support. A current Audiology or Hearing Aid Dispensing license is essential for this role.

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required).
• Strong clinical, counseling, and interpersonal skills.
• Ability to explain technical concepts in a clear, patient‑friendly manner.
• Comfort working in a retail healthcare setting.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions.
• Program, fit, and verify hearing instruments from major manufacturers.
• Maintain accurate and compliant patient records.
• Deliver exceptional service that supports patient satisfaction.

Skills

Clinical skills

Counseling skills

Interpersonal skills

Technical communication

Education

Audiology license or Hearing Aid Dispensing license

Job description

Location

3221 Manawa Centre Drive, Council Bluffs, IA 51501

Position Overview

In this position, you will be responsible for evaluating hearing aid candidacy, recommending and fitting hearing aids, and building lasting relationships with patients through education, follow‑up care, and community engagement. You will work in a retail‑based clinical environment that combines professional autonomy with strong operational support.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs
• Maintain accurate and compliant patient records, including documentation and outcome measures
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
• Collaborate with leadership and peers to support center performance and continuous improvement

Qualifications & Skills

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
• Strong clinical, counseling, and interpersonal skills
• Ability to explain technical concepts in a clear, patient‑friendly manner
• Comfort working in a retail healthcare setting
• Commitment to ethical practice and patient‑focused care
• Willingness to participate in ongoing professional development