Hearing Instrument Specialist/ Audiologist

NationsBenefits; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

NationsBenefits in Phoenix, AZ seeks an audiologist to evaluate hearing aid candidacy and fit devices for patients. This retail clinical position requires a valid state license and strong interpersonal skills.

The role involves conducting hearing evaluations, presenting solutions, and providing follow-up care.

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in the state of role is required.
• Strong clinical, counseling, and interpersonal skills.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice clinical protocols.
• Program, fit, and verify hearing instruments, including new technology.
• Deliver exceptional service that supports patient satisfaction.

Skills

Clinical skills

Counseling skills

Interpersonal skills

Technical explanation skills

Education

Current Audiology or Hearing Aid Dispensing License

Job description

Location

Nations Benefits Hearing Center in Phoenix North, AZ - Sam's Club 6608
1525 W Bell Rd, Phoenix, AZ 85023

Position Overview

In this position, you will be responsible for evaluating hearing aid candidacy, recommending and fitting hearing aids, and building lasting relationships with patients through education, follow‑up care, and community engagement. You will work in a retail‑based clinical environment that combines professional autonomy with strong operational support.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs
• Maintain accurate and compliant patient records, including documentation and outcome measures
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
• Collaborate with leadership and peers to support center performance and continuous improvement

Qualifications & Skills

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
• Strong clinical, counseling, and interpersonal skills
• Ability to explain technical concepts in a clear, patient‑friendly manner
• Comfort working in a retail healthcare setting
• Commitment to ethical practice and patient‑focused care
• Willingness to participate in ongoing professional development