Hearing Instrument Specialist Audiologist

NationsBenefits, LLC; Idaho Falls (ID); On-site; USD 70,000 - 90,000; Full time

Job summary

NationsBenefits, LLC in Idaho Falls, ID, is looking for a dedicated professional to evaluate and fit hearing aids. This role includes conducting hearing evaluations, recommending tailored solutions, and building lasting relationships with patients through comprehensive care and education.

The ideal candidate must possess a current Audiology or Hearing Aid Dispensing license and will thrive in a retail healthcare setting, emphasizing patient-focused care and ethical practices.

Qualifications

• Must have a current Audiology or Hearing Aid Dispensing license in Idaho.
• Strong clinical, counseling, and interpersonal skills essential.
• Ability to explain technical concepts clearly to patients.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice protocols.
• Interpret test results and recommend individualized hearing care solutions.
• Program, fit, and verify hearing instruments, including premium technology.

Skills

Clinical skills

Counseling skills

Interpersonal skills

Technical explanation

Education

Current Audiology or Hearing Aid Dispensing license

Job description

Location

NationsBenefits Hearing Center in Idaho Falls, ID–Sam's Club #6345
700 E 17th St, Idaho Falls, ID 83404

Position Overview

In this position, you will be responsible for evaluating hearing aid candidacy, recommending and fitting hearing aids, and building lasting relationships with patients through education, follow‑up care, and community engagement. You will work in a retail‑based clinical environment that combines professional autonomy with strong operational support.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs
• Maintain accurate and compliant patient records, including documentation and outcome measures
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
• Collaborate with leadership and peers to support center performance and continuous improvement

Qualifications & Skills

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
• Strong clinical, counseling, and interpersonal skills
• Ability to explain technical concepts in a clear, patient‑friendly manner
• Comfort working in a retail healthcare setting
• Commitment to ethical practice and patient‑focused care
• Willingness to participate in ongoing professional development

NationsBenefits is an Equal Opportunity Employer