Hearing Instrument Specialist/ Audiologist

NationsBenefits; North Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

NationsBenefits is seeking an Audiologist for their Hearing Center in North Kansas City, MO. The role involves evaluating hearing aid candidacy and providing tailored solutions to patients. You will conduct comprehensive evaluations and ensure exceptional service through follow-up care and community engagement.

The ideal candidate will possess a current Audiology license, strong clinical skills, and the ability to work in a retail healthcare environment. Join us in promoting patient-focused care.

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in the state of role is required.
• Strong clinical, counseling, and interpersonal skills are essential.
• Ability to explain technical concepts in a patient-friendly manner is important.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions.
• Present product options clearly, emphasizing value and patient outcomes.
• Program, fit, and verify hearing instruments from major manufacturers.
• Perform routine follow-up visits, cleanings, adjustments, and repairs.
• Maintain accurate and compliant patient records.
• Deliver exceptional service supporting patient satisfaction.
• Collaborate with leadership to support center performance.

Skills

Strong clinical skills

Interpersonal skills

Counseling skills

Ability to explain technical concepts

Ethical practice

Education

Current Audiology license or Hearing Aid Dispensing license

Job description

Location: Nations Benefits Hearing Center in Kansas City-North Oak, MO-Sam's Club #8207
5110 N Oak Trfy, Kansas City, MO 64118

Position Overview

In this position, you will be responsible for evaluating hearing aid candidacy, recommending and fitting hearing aids, and building lasting relationships with patients through education, follow‑up care, and community engagement. You will work in a retail‑based clinical environment that combines professional autonomy with strong operational support.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs
• Maintain accurate and compliant patient records, including documentation and outcome measures
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
• Collaborate with leadership and peers to support center performance and continuous improvement

Qualifications & Skills

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
• Strong clinical, counseling, and interpersonal skills
• Ability to explain technical concepts in a clear, patient‑friendly manner
• Comfort working in a retail healthcare setting
• Commitment to ethical practice and patient‑focused care
• Willingness to participate in ongoing professional development