Hearing Instrument Specialist/ Audiologist

NationsBenefits; Janesville (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

NationsBenefits is seeking an Audiologist in Janesville, WI, responsible for evaluating hearing aid candidacy and fitting devices.

You will deliver exceptional service and support patient satisfaction through comprehensive evaluations and ongoing care. This role requires a current audiology license or hearing aid dispensing license and strong interpersonal skills. Work environment provides professional autonomy with operational support.

Join our team to help improve patient outcomes through education and community engagement.

Qualifications

• Licensed to practice audiology or dispense hearing aids in Wisconsin.
• Strong skills in clinical evaluation and patient communication.
• Commitment to ethical practice and patient-focused care.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice protocols.
• Recommend individualized hearing care solutions based on patient needs.
• Program, fit, and verify hearing instruments from major manufacturers.
• Perform routine follow-up visits and hearing aid repairs.

Skills

Strong clinical, counseling, and interpersonal skills

Ability to explain technical concepts in a clear, patient-friendly manner

Comfort working in a retail healthcare setting

Education

Current Audiology license or Hearing Aid Dispensing license

Job description

Location

3900 Deerfield Dr, Janesville, WI 53546

Position Overview

In this position, you will be responsible for evaluating hearing aid candidacy, recommending and fitting hearing aids, and building lasting relationships with patients through education, follow‑up care, and community engagement. You will work in a retail‑based clinical environment that combines professional autonomy with strong operational support.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs
• Maintain accurate and compliant patient records, including documentation and outcome measures
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
• Collaborate with leadership and peers to support center performance and continuous improvement

Qualifications & Skills

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
• Strong clinical, counseling, and interpersonal skills
• Ability to explain technical concepts in a clear, patient‑friendly manner
• Comfort working in a retail healthcare setting
• Commitment to ethical practice and patient‑focused care
• Willingness to participate in ongoing professional development