Healthy Transition Administrative Coordinator

Emergence Health Network; El Paso (TX); On-site; USD 27,000 - 34,000; Full time

Job summary

Emergence Health Network seeks an organized staff support professional to assist a program chief, director, or manager across multiple sites. The role emphasizes confidentiality, data handling, and reporting for program operations.

Ideal candidates have a high school diploma with two years of administrative experience and familiarity with trauma-informed services. An organized, detail-oriented approach is essential for success in this role.

Qualifications

• Requires High School diploma or GED with two years of staff administrative support experience.
• Experience with trauma-informed services; cognitive behavioral therapies including DBT; motivational therapies including incentives preferred.

Responsibilities

• Serves as the initial point of contact for participants, outside agencies, other departments and the public.
• Maintains confidentiality as directed and necessary.
• Gathers, organizes, and summarizes information for special projects; prepares various routine and complex reports, tables, graphs, and summaries.
• Provide administrative support across various sites as needed.
• Process purchase requisitions to support program operations.
• Prepare correspondence, reports, and materials for review and signature; review outgoing correspondence.
• Establish and maintain files; schedule meetings; take notes/minutes.
• Performs data entry and document imaging; processes billings; manages inventories.
• Maintains contracts for office equipment and coordinates maintenance needs.
• Analyze operations and data to identify division requirements and roll out programs.

Skills

Trauma-informed services

DBT

Motivational therapies

Education

High School Diploma or GED

Job description

Job Code: HTADCOOR - 104
Revision Date: October 23, 2026

Starting Salary: $14.67 hourly; $30,507 annually

FLSA: Non-Exempt

Overview

We are an agency committed to innovative behavioral health services in trauma-informed care that promote healing and recovery to instill a sense of empowerment and foster a lifelong sense of resilience.

General Description

The purpose of this job is to perform complex staff support work for a specific Emergence Health Network (EHN) program chief, director, or manager.

This class works under general supervision, independently developing work methods and sequences.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position, as necessary.

• Serves as the initial point of contact for participants, outside agencies, other Emergence Health Network (EHN) departments and the public concerning inquiries about a specific program and/or its services.
• Maintains confidentiality as directed and necessary.
• Gathers, organizes, and summarizes information for special projects; prepares various routine and complex reports, tables, graphs, and statistical summaries.
• Maintain a flexible work location, provide administrative support, and perform assigned duties across various sites as needed.
• Assist with the preparation, processing, and submission of purchase requisition orders to support program and departmental operational needs.
• Prepares correspondence, reports, and other materials from rough draft or from source documents for review and signature; reads and reviews outgoing correspondence.
• Establishes and maintains files and records; arranges and schedules meetings; prepares and distributes meeting agendas; attends meetings and takes notes and/or minutes.
• Performs data entry and imaging of documents and records; processes billings; administers fixed asset and consumable inventories.
• Maintains contracts for the maintenance of office equipment; reports any equipment maintenance needs for appropriate action.
• Assists in identifying division requirements by analyzing operations and patient experience data, determining project scope, documenting results, and rolling out successful programming throughout the division or otherwise, as necessary.
  Interacts directly with Management, Directors, and Executive team regarding necessary information as requested.
• Performs other duties as assigned.

Minimum Education and Experience Requirements

Requires High School diploma or GED equivalent supplemented by two (2) years of staff administrative support experience; or an equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.

Experience with trauma-informed services; cognitive behavioral therapies, including Dialectical Behavioral Therapy (DBT); and motivational therapies including the use of incentives, preferred.

Required Knowledge and Abilities

Knowledge of trauma-informed theories, principals, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred.

Physical Demands

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

• Involves routine and frequent exposure to:
• Bright/dim light; Dusts and pollen.
• Extreme heat and/or cold; Wet or humid conditions.
• Vibration; Fumes and/or noxious odors.
• Traffic; Moving machinery.
• Electrical shock; Heights.
• Radiation; Disease/pathogens.
• Toxic/caustic chemicals; Explosives; Violence.
• Other extreme hazards not listed above.

Special Certifications and Licenses

• Must possess and maintain a valid state Driver's License with an acceptable driving record.
• Must be able to pass a TB, criminal background, and drug screen.

Americans with Disabilities Act Compliance (ADA)

Emergence Health Network is an Equal Opportunity Employer. ADA requires Emergence Health Network to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Other Job Characteristics

• Staffing requirements, including criteria that staff have diverse disciplinary backgrounds, have necessary State required license and accreditation, and are culturally and linguistically trained to serve the needs of the clinic's patient population.
• Credentialed, certified, and licensed professionals with adequate training in person-centered, family-centered, trauma informed, culturally-competent and recovery-oriented care.
• Responsible for adhering to the EHN common purpose and service framework to continuously provide exceptional care to all constituents.

Note: This Class Description does not constitute an employment agreement between the Emergence Health Network and an employee and is subject to change by the Emergence Health Network as its needs change.