Program Manager of ACT

Emergence Health Network; El Paso (TX); Presencial; USD 54.000 - 66.000; Jornada completa

Descripción de la vacante

Emergence Health Network seeks a Program Manager for Assertive Community Treatment (ACT). The role oversees program implementation, supervision, and policy enforcement to ensure clients receive appropriate services.

The position acts as a liaison among agency, clients, courts, and caseworkers, with independent, semi-autonomous work under limited supervision. The Manager provides both administrative and clinical supervision, directs referrals, and manages day-to-day progress, while assuring

Formación

• Requires trauma-informed theories and practices knowledge (preferred).
• Two years supervisory experience in a non-profit medical provider setting plus relevant clinical/crisis intervention experience preferred.

Responsabilidades

• Supervises, directs, and evaluates staff; handles performance appraisals.
• Coordinates work, assigns schedules, monitors progress, and provides guidance.
• Appears in Court as needed; advocates for clients and coordinates with judges and attorneys.
• Provides administrative and clinical supervision to Program staff to ensure day-to-day service progress.
• Manages referrals from courts, USPO, clinics, and inpatient facilities; distributes caseloads accordingly.

Conocimientos

Staff supervision

Trauma-informed care

Court coordination

Educación

Bachelor's degree

Master's degree in psychology or related field

Descripción del empleo

Program Manager of Assertive Community Treatment (ACT)

Job Code: PRMGR - 120

Revision Date: October 31, 2022

Starting Salary

$28.84 hourly; $59,993 annually

FLSA

Exempt

Overview

We are an agency committed to innovative behavioral health services intrauma-informed care that promote healing and recovery to instill a sense ofempowerment and foster a lifelong sense of resilience.

General Description

The purpose of this job is to provide administrative supervisionof assigned program. Responsibilities include program(s) implementation,management, supervision and enforcement of policies and procedures that enableconsumers appropriate services as needed. Ensures that all court associatedrelationships follow the law and provide best services available toclients. Serves as a facilitator between the agency, clients, courts, andcaseworkers.

This class works independently, under limited supervision,reporting major activities through periodic meetings.

Duties and Responsibilities

The functions listed below are those that represent the majorityof the time spent working in this position. Management may assign additionalfunctions related to the type of work of the position as necessary.

• Supervises, directs, and evaluatesassigned staff, processing employee concerns and problems, directing work,counseling, disciplining, and completing employee performance appraisals.
• Coordinates, assigns andreviews work and establishes work schedules; maintains standards; monitorsstatus of work in progress; inspects completed work assignments; answersquestions; gives advice and direction as needed.
• Appears in Court as necessary,reporting to Judge, attorneys and district attorney's updates on currentscreened clients. Advocates for clients' charges to be dismissed,identifies material witnesses to testify on behalf of clients.
• Provides administrative andclinical supervision to Program Staff to manage day-to-day progress withprovided services.
• Authorizes and processreferrals and inquiries about the Program from the courts, attorney UnitedStates Probation Officer (USPO), Adult Behavioral Clinics, and InpatientPsychiatric hospitals.
• Delegates and distributescaseloads accordingly and monitors direct care to ensure client care isfollowed up.
• Collects, compiles andadministers all regulatory documents for Program and staff providingservices.
• Administratively documentsrevenue review, client intake and discharge.
• Performs other duties asassigned.

Minimum Education and Experience Requirements

Requires a Bachelor's Degree, Prefers a Master's Degreein Psychology, Social Sciences, Social Work, Counseling or related behavioralfield supplemented by two (2) years of progressive clinical, crisisintervention, field case work, or other relative experience in a non-profitmedical provider entity, and two (2) years of supervisory experience; orpossession of any equivalent combination of education, training, and experiencewhich provides the required knowledge, skills, and abilities.

Experience with trauma-informed services; cognitive behavioral therapies, suchas Dialectical Behavioral Therapy (DBT); and motivational therapies includingthe use of incentives, preferred.

Required Knowledge and Abilities

Knowledge of trauma-informed theories, principals, and practices (includesmulti-faceted understanding of concepts such as community trauma,intergenerational and historical trauma, parallel processes, and universalprecautions), preferred.

Physical Demands

Performs sedentary workthat involves walking or standing some of the time and involves exerting up to10 pounds of force on a regular and recurring basis or sustained keyboardoperations.

Unavoidable Hazards (Work Environment)

• Involves routine and frequentexposure to:
• Bright/dimlight; Dusts and pollen.
• Extremeheat and/or cold; Wet or humid conditions.
• Vibration;Fumes and/or noxious odors.
• Traffic;Moving machinery.
• Electricalshock; Heights.
• Radiation;Disease/pathogens.
• Otherextreme hazards not listed above.

Special Certifications and Licenses

• Must be able to be credentialed as a Qualified MentalHealth Practitioner Community Service (QMHP-CS) within the timeframedesignatedby EHN.
• Must be able to be credentialed as a Licensed BachelorSocial Worker (LBSW), Licensed Master Social Worker (LMSW), or LicensedProfessional Counselor (LPC), within a timeframe designated by EmergenceHealth Network.
• Must possess and maintain a valid state Driver'sLicense with an acceptable driving record.
• Must be able to pass a TB, criminal background and drugscreen.

Americans with Disabilities Act (ADA) Compliance (ADA)

Emergence Health Networkis an Equal Opportunity Employer. ADA requires Emergence Health Networkto provide reasonable accommodations to qualified persons with disabilities.Prospective and current employees are encouraged to discuss ADA accommodationswith management.

Other Job Characteristics

• Staffing requirements,including criteria that staff have diverse disciplinary backgrounds, havenecessary State required license and accreditation, and are culturally andlinguistically trained to serve the needs of the clinic's patientpopulation.
• Credentialed, certified, andlicensed professionals with adequate training in person-centered, familycentered, trauma informed, culturally competent and recovery-orientedcare.

Note: This Class Description does not constitute an employment agreementbetween the Emergence Health Network and an employee and is subject to changeby the Emergence Health Network as its needs change.