HealthTech Customer Success Manager — Remote UK

Healthtech Ltd

United States

Hybrid

USD 53,000 - 99,000

Full time

2 days ago

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Job summary

HealthTech in the United Kingdom is seeking a Customer Success Manager to own post-go-live adoption across clinical and operational teams, gathering evidence of benefits for the original business case and handling escalations to delivery teams.

You will drive renewals and contract extensions, coordinating with NHS trusts, Integrated Care Systems, and private providers, with a mix of regional travel and remote work.

Qualifications

Adoption planning with NHS clinical and operational teams
Benefits realisation reporting against the original business case
Stakeholder management across trust governance
Escalation handling with support and delivery teams
Renewal and contract extension ownership

Responsibilities

Adoption planning with NHS clinical and operational teams
Benefits realisation reporting against the original business case
Stakeholder management across trust governance
Escalation handling with support and delivery teams
Renewal and contract extension ownership

Job description

You will drive renewals and contract extensions, coordinating with NHS trusts, Integrated Care Systems, and private providers, with a mix of regional travel and remote work.

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