Healthcare Unit Administrative Assistant

UMass Memorial Health; Leominster (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Signing bonus (possible)

Job summary

UMass Memorial Health is seeking a unit receptionist to support HealthAlliance-Clinton Hospital in northern central Massachusetts. The role involves greeting patients, coordinating with visitors, answering phones, and assisting with inpatient and outpatient workflows.

A high school diploma and basic office skills are required. Responsibilities include processing orders, maintaining charts, scheduling, and ensuring effective communication across departments.

Qualifications

• Equivalent to high school plus additional specialized training.
• Knowledge of a variety of office procedures and operation of office equipment such as computer.
• Ability to handle multiple priorities and effective communication.

Responsibilities

• Serve as unit receptionist, direct patients and visitors, answer calls and relay messages.
• Transcribe physician orders and enter into the system.
• Maintain patient charts, records, and census information.
• Schedule appointments and arrange transportation as needed.
• Prepare and maintain charts and documents for patient care units.
• Ensure compliance with policies and safety regulations.

Skills

Multitasking

Communication

Education

High school diploma or equivalent

Tools

Office equipment

Computer literacy

Job description

UMass Memorial Health is seeking a unit receptionist to support HealthAlliance-Clinton Hospital in northern central Massachusetts. The role involves greeting patients, coordinating with visitors, answering phones, and assisting with inpatient and outpatient workflows.

A high school diploma and basic office skills are required. Responsibilities include processing orders, maintaining charts, scheduling, and ensuring effective communication across departments.