Healthcare Training Manager

Sagility; United States; Remote; USD 65,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Training Manager, where you will lead global training initiatives and enhance the learning experience across geographies. This role involves collaborating with leadership to design effective training programs, mentoring personnel, and ensuring high-quality training delivery. With a focus on continuous improvement, you'll implement best practices and drive skill development aligned with business objectives. If you're passionate about training and development, this is an exciting opportunity to make a significant impact in a dynamic environment.

Benefits

Medical, Dental, Vision insurance

Life Insurance

Short-Term and Long-Term Disability

Flexible Spending Account

Life Assistance Program

401K with employer contribution

PTO and Sick Time

Tuition Reimbursement

Qualifications

• 6-8 years of experience in a training environment.
• Advanced proficiency in MS Office, especially Excel.
• Working knowledge of LMS/LXP platforms.

Responsibilities

• Manage global training department and strategic initiatives.
• Design learning strategies based on needs analysis.
• Drive skill development programs aligned with business objectives.

Skills

Training Management

Project Management

MS Office (Excel)

LMS/LXP Platforms

Budgeting and P&L Management

Education

BA/BS in Education

BA/BS in Business

BA/BS in Communications

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Manager Trainer

Job Description:

We are currently hiring a Training Manager to support the overall business strategy for the function and govern the same across geographies along with Geo Training Leads. The role involves partnering with Geo Leads to manage training programs and the learning experience for learners across geos. The manager will oversee the creation and implementation of content, e-learning, collateral, and other training materials that promote behavior change, utilizing various training theories. Responsibilities include developing job aids, facilitator and participant guides, on-the-job training systems, tutorials, and demonstration models. The role requires implementing best practices in training and development to ensure high-quality training programs and performance. The manager will build strong cross-functional relationships with departmental heads and management across the organization.

Key areas of responsibility:

1. Managing the global training department and its projects & strategic initiatives (e.g., NHT, Refreshers, process changes).
2. Leading the Global Training Office and providing guidance to junior management and staff.
3. Building and maintaining training support systems to enhance team skills.
4. Supporting the development, implementation, and delivery of learning solutions across geographies.
5. Designing learning strategies based on needs analysis in partnership with leadership teams.
6. Ensuring programs meet deadlines and budgets.
7. Mentoring key personnel to develop their skills and prepare them for higher roles.
8. Overseeing organizational planning, resourcing, skilling, budgeting, and performance improvements.
9. Participating in training solutioning during RFPs and delivery cycles.
10. Driving skill development programs aligned with business objectives, ensuring instructional quality.
11. Partnering with operations, clients, L&D, and HR to prioritize programs, plan rollouts, and measure ROI and analytics.
12. Collaborating with departmental heads to identify training needs and develop tailored programs.
13. Conducting strategic assessments of training programs and initiatives.
14. Ensuring data governance, reporting, and continuous improvement of training quality.
15. Keeping up-to-date with the latest training practices, trends, and technologies.

Skills/experience needed to be successful:

• 6-8 years of experience in a training environment.
• BA/BS in Education, Business, Communications or related field.
• Advanced proficiency in MS Office, especially Excel.
• Working knowledge of LMS/LXP platforms.
• Experience with budgeting and P&L management.

Salary:

$65,000.00 and up, depending on experience and location.

Benefits include:

• Medical, Dental, Vision insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Flexible Spending Account
• Life Assistance Program
• 401K with employer contribution
• PTO and Sick Time
• Tuition Reimbursement

Join our team! We look forward to talking with you!

We are an Equal Opportunity Employer/Vet/Disability.

Location:

Work@Home, USA, United States of America