Healthcare Training Facilitator — Growth & Impact

Dragonfly Health; Philadelphia (Philadelphia County); Presencial; USD 30 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Growth opportunities

Agile team culture

Innovative technology solutions

Career advancement

Training and onboarding programs

Resumo da oferta

Dragonfly Health is seeking a Training Facilitator to support our care-at-home platform. The role focuses on delivering effective training programs, coaching learners, and ensuring training aligns with real-world operations to improve patient and caregiver experiences.

The ideal candidate has 3+ years in training/facilitation, strong communication skills, and a proactive, organized approach in a fast-paced environment. College degree is preferred and healthcare familiarity is a plus.

Qualificações

• High school diploma or equivalent is required.
• 3+ years of training and facilitation experience.
• Experience coaching and giving performance feedback in a training setting.
• Healthcare experience in pharmacy, hospice, DME, managed care, or related field preferred.

Responsabilidades

• Coordinate and administer assessments to measure knowledge, progress, and training effectiveness.
• Gather frontline feedback and identify opportunities to improve training, processes, and customer experience.
• Stay connected to day-to-day operations so training remains practical and relevant.
• Provide clear, actionable feedback to help learners build confidence and improve performance.
• Coordinate training schedules with Recruiting, Customer Care, and other key partners.
• Help align training materials with current processes and business needs.

Conhecimentos

Communication

Presentation

Interpersonal skills

Formação académica

High school diploma or equivalent

College degree preferred

Descrição da oferta de emprego

Dragonfly Health is seeking a Training Facilitator to support our care-at-home platform. The role focuses on delivering effective training programs, coaching learners, and ensuring training aligns with real-world operations to improve patient and caregiver experiences.

The ideal candidate has 3+ years in training/facilitation, strong communication skills, and a proactive, organized approach in a fast-paced environment. College degree is preferred and healthcare familiarity is a plus.