Healthcare Telecom Operator: Emergency & Paging Specialist

The Christ Hospital; Cincinnati (OH); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

The Christ Hospital is seeking a Telecom Operator to answer and route calls, provide patient information, paging and emergency communications. You will document calls, monitor lines and respond promptly to emergencies.

Responsibilities include call routing, monitoring of medical and non-medical lines, and paging duties using Amcom Software. Strong multitasking, calm under pressure and clear communication are essential in this fast-paced hospital environment.

Qualifikationen

• Education: High School Diploma or GED required; healthcare experience preferred.
• Years of experience: 2+ years of strong customer service in healthcare; multi-line phone experience preferred.
• Skills: Calm under pressure, strong communication, and ability to multi-task.

Aufgaben

• Answer and route incoming calls including patient information, paging, directory assistance and emergency calls.
• Monitor medical and non-medical lines, respond to emergencies, and dispatch appropriately.
• Perform paging and directory duties using Amcom Software and related systems.

Kenntnisse

Calm under pressure

Organizational skills

Verbal communication

Written communication

Customer service

Multi-tasking

Ausbildung

High School Diploma or GED

Tools

Amcom Software

Jobbeschreibung

The Christ Hospital is seeking a Telecom Operator to answer and route calls, provide patient information, paging and emergency communications. You will document calls, monitor lines and respond promptly to emergencies.

Responsibilities include call routing, monitoring of medical and non-medical lines, and paging duties using Amcom Software. Strong multitasking, calm under pressure and clear communication are essential in this fast-paced hospital environment.