Healthcare Technician: Field Install & Support (PA)

ASCC, Inc.; Pennsylvania; On-site; USD 45,000 - 60,000; Full time

Job summary

ASCC, Inc. is seeking a Healthcare Technician to install, maintain, troubleshoot, and support communication and technology systems in healthcare facilities across Central and Eastern Pennsylvania.

The role is on-site with an emphasis on customer service and independent work in clinical and operational environments. After completing product and systems training, you will handle installation, service, maintenance, documentation, and customer support, and participate in an on-call rotation to

Qualifications

• Technical training or degree in electronics, telecommunications, low-voltage systems, healthcare technology, or related field preferred.
• Basic understanding of IP networking and Microsoft Office.
• Ability to safely climb ladders and lift up to 50 pounds.
• Ability to work in sterile healthcare environments, confined spaces, and active construction or renovation areas.
• Experience operating power tools and installation equipment.
• Experience pulling cable, terminating devices, and testing installed systems.
• Ability to read architectural drawings, blueprints, and technical schematics.
• Familiarity with common IT terminology and technology concepts.
• Strong verbal and written communication skills with customers, project managers, and team members.
• Ability to work independently and manage multiple priorities effectively.
• Willingness to work flexible schedules, including evenings, weekends, and off-hours when required.
• Valid Pennsylvania driver's license with a satisfactory driving record.

Responsibilities

• Install, test, and maintain communication system hardware, devices, and associated cabling.
• Diagnose system issues and perform repairs using established troubleshooting techniques.
• Complete accurate and timely documentation, including inventory, repair, and service records.
• Maintain system programming and configuration documentation.
• Collaborate with the ASCC Sales team to support customer needs and project requirements.
• Communicate with manufacturers and technical support teams to resolve technical issues.
• Provide professional customer service and maintain positive relationships with clients.
• Participate in an on-call rotation to provide emergency service outside normal business hours.
• Conduct vehicle and warehouse inventory audits as assigned.
• Follow all workplace safety procedures and customer site protocols, including healthcare facility requirements.

Skills

IP networking

Microsoft Office

Electronics/telecommunications

Low-voltage systems

Customer service

Education

Technical training/ certifications in related field

Tools

Installation tools

Testing equipment

Architectural drawings/blueprints

Job description

ASCC, Inc. is seeking a Healthcare Technician to install, maintain, troubleshoot, and support communication and technology systems in healthcare facilities across Central and Eastern Pennsylvania.

The role is on-site with an emphasis on customer service and independent work in clinical and operational environments. After completing product and systems training, you will handle installation, service, maintenance, documentation, and customer support, and participate in an on-call rotation to