Healthcare Tech Client Success Manager

Willow Meadows Group; Nashville (TN); On-site; USD 75,000 - 105,000; Full time

Job summary

Willow Meadows Group, based in Nashville, TN, is seeking a Technical Account Manager for a full-time role to manage client relationships and ensure successful technology implementations.

In this position you will coordinate with clients to understand needs, provide technical support and training, integrate products into workflows, and monitor performance while addressing issues as they arise.

Qualifications

• Strong understanding of healthcare technology.
• Proven track record in managing client relationships.
• Clear communication of complex technical concepts.
• Excellent problem-solving skills.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Coordinate with clients to understand their needs.
• Provide technical support and training.
• Integrate products into client workflows.
• Monitor solution performance and address issues.

Skills

Client relationship management

Technical training

Product integration

Performance monitoring

Issue resolution

Job description

Willow Meadows Group, based in Nashville, TN, is seeking a Technical Account Manager for a full-time role to manage client relationships and ensure successful technology implementations.

In this position you will coordinate with clients to understand needs, provide technical support and training, integrate products into workflows, and monitor performance while addressing issues as they arise.