Healthcare Team Leader — Leadership & Patient Experience

Epiphany Dermatology; DeSoto (TX); Sur place; USD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Benefits at no cost

Free skincare

Generous PTO

Vision & dental

401k match

Résumé du poste

Epiphany Dermatology in DeSoto, TX, seeks a Team Leader for a developmental leadership track. This full-time management role focuses on coaching staff, training, and maintaining patient-centered service across our expanding network.

The position is designed as a 12–24 month development path toward a Clinic Supervisor role, with regular performance coaching and strong emphasis on HIPAA compliance and care quality.

Qualifications

• At least 1 year of experience in a healthcare-related customer service role.
• Completion of Epiphany Clinical and Front Office Preceptor training within 30 days of hire.
• Rising Suns leadership development program completion within 12 months of hire.

Responsabilités

• Coaches clinic staff to ensure empathetic, customer-service oriented responses.
• Onboards and trains new team members.
• Develops standards for clinic processes and execution.

Connaissances

Healthcare CS experience

Team coaching

Customer service

Formation

High school diploma

Outils

Microsoft Office

Description du poste

Epiphany Dermatology in DeSoto, TX, seeks a Team Leader for a developmental leadership track. This full-time management role focuses on coaching staff, training, and maintaining patient-centered service across our expanding network.

The position is designed as a 12–24 month development path toward a Clinic Supervisor role, with regular performance coaching and strong emphasis on HIPAA compliance and care quality.