Healthcare Systems Analyst II: Training & Epic Support

UAB Medicine

Birmingham, Northern (AL, KY)

Hybrid

USD 67,000 - 109,000

Full time

14 days+

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Job summary

UAB Medicine in Birmingham, AL seeks a healthcare IT professional to design information systems aligned with user needs and the overall architecture. You will review business needs, analyze feasibility, and document requirements while providing education on supported systems.

Responsibilities include developing training curricula, maintaining technical documentation, staying current with Epic and legacy systems, and participating in on-call support to resolve hardware, software, and process

Qualifications

Associate's degree and 3 years of experience in a healthcare applications support role required.
Epic certification in the assigned area of support is required or must be obtained within 12 weeks of Epic training, with no more than two testing attempts.
For roles supporting legacy systems: Certification is not required; familiarity with and expertise in the legacy system being supported are expected to ensure effective performance in the role.

Responsibilities

1. Independently identifies and analyzes business needs, conduct requirements gathering, and define scope and objectives for systems related to healthcare operations.
2. Exhibits intermediate level presentation and interpersonal skills to educate healthcare software application users. Displays ability to support learners with unique learning needs.
3. Assists management or senior analysts to prepare flow charts and models as a part of conducting feasibility studies regarding possible system solutions.
4. Independently creates costs, tasks and resource need estimates related to new or changing systems functionality to meet user business needs.