Healthcare Switchboard & Emergency Communications Operator

Piedmont Healthcare Inc.; Cartersville (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Piedmont Cartersville is seeking a PBX operator to manage a multi-line switchboard and routing calls to the correct departments. The role includes operating paging and emergency communication systems to support hospital-wide operations at all locations.

Requirements include a High School Diploma (GED) and 1 year PBX experience or healthcare setting familiarity. Excellent communication skills are essential for patient and staff interactions.

Qualifications

• HBX switchboard experience required or preferred.
• Experience working in a healthcare setting preferred.
• Strong communication and customer service abilities are essential.

Responsibilities

• Operate a multi-line PBX switchboard and route calls to the appropriate person or location.
• Assist with facility-wide paging and emergency communication systems.
• Respond to codes and alarms and support hospital staff across locations.

Skills

PBX experience

Healthcare setting experience

Communication skills

Education

High School Diploma (GED)

Job description

Piedmont Cartersville is seeking a PBX operator to manage a multi-line switchboard and routing calls to the correct departments. The role includes operating paging and emergency communication systems to support hospital-wide operations at all locations.

Requirements include a High School Diploma (GED) and 1 year PBX experience or healthcare setting familiarity. Excellent communication skills are essential for patient and staff interactions.