Healthcare Support & Patient Education Specialist

Lincare Holdings; Odessa (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Lincare Holdings is seeking a customer-focused employee to communicate with customers, answer questions, resolve problems, and support physician-directed requests.

You will read patient orders, document calls, enter orders, verify demographics, and assist with training while maintaining compliance. This on-site role requires basic computer entry and may involve lifting up to 50 pounds.

Qualifications

• High School Diploma or GED or 1–3 months related experience.
• Computer entry required.
• Must meet licensing requirements for specific location.

Responsibilities

• Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information such as address and telephone number in computerized records.

Skills

Customer communication

Data entry

Documentation

Education

High School Diploma / GED

1–3 months related experience

Tools

Computerized system

Job description

Lincare Holdings is seeking a customer-focused employee to communicate with customers, answer questions, resolve problems, and support physician-directed requests.

You will read patient orders, document calls, enter orders, verify demographics, and assist with training while maintaining compliance. This on-site role requires basic computer entry and may involve lifting up to 50 pounds.