Healthcare Support Agent — On-Site in Carmel, IN

Omega Healthcare Management Services Pvt. Ltd.; Carmel (IN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid training

Employee benefits

Paid time off (PTO)

Two pay increases per year (up to 4%)

Job summary

Omega Healthcare Management Services Pvt. Ltd. is hiring 100–150 Healthcare Support Agents for on-site roles in Carmel, Indiana.

If you have healthcare or call center experience, you’ll join a team focused on patient care and service excellence. We offer paid training, benefits, PTO, and a path to long-term growth in healthcare operations, with two potential pay increases per year up to 4% each. Location is on-site in Carmel, Indiana, with opportunities to develop skills in medical billing,

Qualifications

• At least 1 year of healthcare or call center experience required.
• Strong communication and customer service skills are essential.
• Willingness to learn and grow in a professional environment.
• Education may include a high school diploma, GED, or equivalent.

Responsibilities

• Handle healthcare customer service inquiries and support.
• Assist with medical billing, prior authorization, and front desk tasks as needed.
• Maintain accurate patient information and documentation.

Skills

Healthcare experience

Customer service

Communication skills

Willingness to learn

Medical clerical

Medical billing

Prior authorization

Medical front desk

Pharmacy experience

Other healthcare support roles

Education

High school diploma or equivalent

Job description

Omega Healthcare Management Services Pvt. Ltd. is hiring 100–150 Healthcare Support Agents for on-site roles in Carmel, Indiana.

If you have healthcare or call center experience, you’ll join a team focused on patient care and service excellence. We offer paid training, benefits, PTO, and a path to long-term growth in healthcare operations, with two potential pay increases per year up to 4% each. Location is on-site in Carmel, Indiana, with opportunities to develop skills in medical billing,