Healthcare Staffing Scheduler

Mass General Brigham; Boston (MA); On-site; USD 44,000 - 62,000; Full time

Job summary

Mass General Brigham in Boston, MA is seeking a Staffing Scheduler to manage and coordinate the scheduling of healthcare professionals, ensuring 40-hour staffing levels across on-site settings. You will work closely with providers, staff, and departments to ensure efficient patient care delivery.

The role requires strong organizational and communication skills, experience with scheduling software, and knowledge of regulatory requirements. Onsite position at 75 Francis Street with full-time hours.

Qualifications

• Education: High School Diploma or equivalent or Associate’s Degree preferred.
• Healthcare customer service experience, preferably in a clinical setting.
• Electronic Medical Records experience preferred; 1–2 years required; 2–3 years preferred for scheduling/clerical roles.

Responsibilities

• Develops, maintains, and manages schedules for healthcare staff, including nurses, physicians, and support personnel, ensuring adequate staffing levels at all times, considering patient needs and staff availability.
• Serves as the primary point of contact for staff scheduling issues and inquiries by communicating schedule changes, updates, & requirements to staff and relevant departments.
• Ensures compliance with healthcare regulations, labor laws, and organizational policies.
• Addresses and resolves scheduling conflicts and issues promptly and efficiently and implements contingency plans for unexpected staffing shortages or changes.
• Utilizes scheduling software and tools to manage and optimize staff schedules.
• Provides support and guidance to staff regarding scheduling policies and practices.
• Facilitate communication between healthcare staff and management to address scheduling concerns.
• Maintains accurate and up-to-date records of staff schedules, hours worked, and other related documentation.

Skills

Leadership

Time management

Communication

Scheduling software

MS Office

Education

High School Diploma or Equivalent

Associate’s Degree in Healthcare Administration

Associate’s Degree in Related Field

Tools

Scheduling software

Microsoft Office Suite

Job description

Mass General Brigham in Boston, MA is seeking a Staffing Scheduler to manage and coordinate the scheduling of healthcare professionals, ensuring 40-hour staffing levels across on-site settings. You will work closely with providers, staff, and departments to ensure efficient patient care delivery.

The role requires strong organizational and communication skills, experience with scheduling software, and knowledge of regulatory requirements. Onsite position at 75 Francis Street with full-time hours.