Healthcare Staffing Coordinator

Baystate Health; Holyoke (MA); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Health insurance

PTO up to 25 days in first year

Continuing education support

403b retirement plan

Job summary

Baystate Health in Holyoke, MA is seeking a Staffing Coordinator for the Central Staffing Office to ensure optimal staffing across hospitals. You will bridge nursing leadership and clinical staff, maintaining balanced schedules, monitoring shortages, and supporting a positive work environment while upholding labor rules and internal policies.

The role emphasizes logistics and people-centered skills, requiring strong communication, organization, and problem-solving abilities to allocate resources

Qualifications

• High School Diploma or GED is required.
• Degree in business, healthcare administration, or related field preferred.
• Proficiency with workforce management software, EHR systems and MS Office.
• Excellent interpersonal, communication, and customer service skills.
• Ability to manage multiple priorities under time constraints.
• Familiarity with labor agreements and union regulations.
• Knowledge of healthcare accreditation standards (e.g., Joint Commission).

Responsibilities

• Prepare and update daily staffing summaries for nursing units.
• Allocate resources using staffing software or manual methods across units/facilities.
• Adjust assignments based on patient volume, staff availability and absences.
• Comply with policies, union guidelines and regulatory requirements.
• Track attendance, overtime and agency usage; prepare staffing reports.
• Coordinate coverage for last-minute callouts and emergencies.
• Communicate shift openings, overtime opportunities, and scheduling changes.

Skills

Interpersonal skills

Communication

Customer service

Attention to detail

Organization

Problem-solving

Adaptability

Discretion

Labor agreements familiarity

Education

High School Diploma or GED

Healthcare administration/Business degree preferred

Tools

Workforce management software

Electronic Health Record systems

Microsoft Office Suite

Job description

Baystate Health in Holyoke, MA is seeking a Staffing Coordinator for the Central Staffing Office to ensure optimal staffing across hospitals. You will bridge nursing leadership and clinical staff, maintaining balanced schedules, monitoring shortages, and supporting a positive work environment while upholding labor rules and internal policies.

The role emphasizes logistics and people-centered skills, requiring strong communication, organization, and problem-solving abilities to allocate resources