Healthcare Staffing Account Manager | Strategic Partner
Cross Country Healthcare
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Benefits offered by this job
Job summary
Cross Country Healthcare is seeking an Account Manager to foster relationships with clients and ensure the effective placement of qualified healthcare professionals in the assigned region. You will serve as the primary liaison between the company and key client stakeholders, delivering high-quality staffing solutions and responsive service.
Responsibilities include demand forecasting, proposal delivery, KPI tracking, and collaboration with Sales, Recruiting, and Billing teams to meet client
Qualifications
- 1–2 years in account management or customer success in healthcare staffing.
- Proven track record of meeting sales targets or retention goals.
- Experience using CRM software (Salesforce/HubSpot).
- Strong communication, negotiation, and interpersonal skills.
Responsibilities
- Act as primary client contact for inquiries and staffing needs.
- Build and maintain strong client relationships and forecast demand.
- Identify openings, prepare quotes, and present service information.
- Negotiate client bill rates and contract terms.
- Collaborate with Sales, Recruiting, Credentialing, and Billing teams.
- Monitor KPIs and provide regular performance reviews to clients.
Skills
Education
Tools
Job description
Cross Country Healthcare is seeking an Account Manager to foster relationships with clients and ensure the effective placement of qualified healthcare professionals in the assigned region. You will serve as the primary liaison between the company and key client stakeholders, delivering high-quality staffing solutions and responsive service.
Responsibilities include demand forecasting, proposal delivery, KPI tracking, and collaboration with Sales, Recruiting, and Billing teams to meet client
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