Healthcare Security Specialist — Crisis & Safety

Concord Hospital; Laconia (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Concord Hospital Health System is seeking Security Officers to protect patients, staff, and visitors according to the Security Department's rules. The role emphasizes vigilance, incident reporting, and adherence to policies across the hospital.

Responsibilities include monitoring high‑risk patients in the ED, assisting with restraints, conducting rounds, and coordinating with law enforcement; NH driver’s license, high school diploma, MOAB, BLS, CEW certifications within 30 days are required or

Qualifications

• High school or GED required; associate degree preferred.
• Experience in healthcare security or related fields preferred.
• Crisis management and de‑escalation skills required.
• Ability to write clear incident reports and work with diverse populations.

Responsibilities

• Assists in management of aggressive/combative patients with proper documentation.
• Provides documentation of security incidents and activities.
• Conducts security and safety rounds during shifts.
• Liaises with Medical Examiner, funeral directors, and families per protocols.
• Monitors high‑risk patients in the ED and assists with restraints when needed.
• Supports security for satellite offices and coordinates training and policy implementation.

Skills

Crisis management

De-escalation

Conflict resolution

Report writing

Computer literacy

Follow directives

Interpersonal skills

Diversity awareness

Education

High school or GED

Associate’s degree preferred

Job description

Concord Hospital Health System is seeking Security Officers to protect patients, staff, and visitors according to the Security Department's rules. The role emphasizes vigilance, incident reporting, and adherence to policies across the hospital.

Responsibilities include monitoring high‑risk patients in the ED, assisting with restraints, conducting rounds, and coordinating with law enforcement; NH driver’s license, high school diploma, MOAB, BLS, CEW certifications within 30 days are required or