Healthcare Security Shift Lead

Allied Universal; Garfield Heights (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor for a healthcare facility in Ohio. This full-time role involves supervising security staff on a specific shift, coordinating the delivery of quality services, and acting as liaison with site and account management.

Must meet licensing and driving requirements where applicable. The position emphasizes customer service excellence, clear reporting, and the ability to handle crisis situations calmly and professionally in a

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent, or 5 years verifiable experience.
• Effective written and oral communication; professional interaction with public.
• Ability to prepare written reports/logs clearly.
• Must read and understand operating procedures/instructions.

Responsibilities

• Supervise staff on the assigned shift and coordinate quality services.
• Act as liaison between site supervisor and Account Manager/Field Operations Manager.
• Provide coaching, recognition and discipline within empowerment guidelines.
• Prepare and maintain shift reports and logs; respond to incidents.
• Handle crisis situations calmly and efficiently while maintaining safety.

Skills

Communication skills

Customer service

Crisis management

Report writing

Interpersonal skills

Education

High school diploma

5 years verifiable experience

Tools

Computer skills

Job description

Allied Universal is seeking a Professional Security Shift Supervisor for a healthcare facility in Ohio. This full-time role involves supervising security staff on a specific shift, coordinating the delivery of quality services, and acting as liaison with site and account management.

Must meet licensing and driving requirements where applicable. The position emphasizes customer service excellence, clear reporting, and the ability to handle crisis situations calmly and professionally in a