Healthcare Security & Safety Specialist

Aurora Health Care; Milwaukee (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Aurora Health Care is seeking a Security Officer to provide patient-centered security services across facilities in Milwaukee. The role involves professional patrolling, incident response, and collaboration with medical staff and law enforcement to maintain a safe care environment.

Responsibilities include de-escalation, safety education for teammates, and adherence to department protocols and training requirements. A strong emphasis on compassionate service and professional conduct is essential.

Qualifications

• Aware of emotional intelligence and compassionate responses to incidents.
• Ability to function in a respectful, patient-centered environment.
• Commitment to safety and collaboration with medical staff and law enforcement.
• Must pass background checks, drug screen, and pre-employment processes.

Responsibilities

• Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion.
• Inspires confidence with a professional appearance and service-oriented demeanor.
• Performs routine patrols and inspections to identify vulnerabilities and hazards.
• Responds to emergencies and incidents; engages in de-escalation and safety measures.
• Liaises with federal, state, and local law enforcement and first responders.
• Maintains training standards in radio communications, de-escalation, and safety procedures.

Skills

Emotional intelligence

Calm under pressure

Patient safety focus

Team collaboration

Risk awareness

Education

High school diploma or GED

Job description

Aurora Health Care is seeking a Security Officer to provide patient-centered security services across facilities in Milwaukee. The role involves professional patrolling, incident response, and collaboration with medical staff and law enforcement to maintain a safe care environment.

Responsibilities include de-escalation, safety education for teammates, and adherence to department protocols and training requirements. A strong emphasis on compassionate service and professional conduct is essential.