Healthcare Security Specialist — Patient Safety & De-Escalation

Aurora Health Care; Oshkosh (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Aurora Health Care is seeking a dedicated Security Officer to maintain a safe and welcoming environment within our Oshkosh facilities. You will respond to emergencies, de-escalate tense situations, and protect patients, visitors, and staff while adhering to policy and training.

The role emphasizes collaboration with medical staff and local authorities, plus rigorous adherence to safety procedures and ongoing training in security operations.

Qualifications

• Minimum high school diploma or GED required.
• Healthcare security certification or equivalent preferred.
• Experience in security, public safety, or customer service is beneficial.

Responsibilities

• Provide professional security services with a customer-service approach.
• Respond to emergencies and crises; de-escalate when needed.
• Collaborate with medical staff and external law enforcement as appropriate.
• Conduct interior and exterior patrols to identify hazards and vulnerabilities.
• Document incidents with timely, accurate reports and communicate with leadership.

Skills

Emotional intelligence

Calm under pressure

Patient-centered safety

Collaborative work

De-escalation

Communication

Education

High school diploma or GED

Security Officer Healthcare Certification

Tools

TASER

Radio equipment

Job description

Aurora Health Care is seeking a dedicated Security Officer to maintain a safe and welcoming environment within our Oshkosh facilities. You will respond to emergencies, de-escalate tense situations, and protect patients, visitors, and staff while adhering to policy and training.

The role emphasizes collaboration with medical staff and local authorities, plus rigorous adherence to safety procedures and ongoing training in security operations.