Healthcare Security & Safety Specialist

Aurora Health Care; Burlington (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Aurora Health Care seeks a Security Officer to provide professional, compassionate security services across hospital facilities in Wisconsin. The role emphasizes de-escalation, safety compliance, and collaboration with medical staff and law enforcement.

Responsibilities include patrols, incident reporting, emergency response, and delivering security awareness training to team members, while upholding safety policies and protecting patients and visitors.

Qualifications

• High school graduate or GED.
• Typically requires 1 year of experience in security, public safety, or customer service with exposure to emergencies.
• Emotional intelligence and compassionate response to incidents.

Responsibilities

• Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion.
• Performs interior and exterior patrols to identify vulnerabilities, hazards, and fire conditions; conducts searches and safety audits.
• Responds to emergencies and crisis situations; intervenes per training to prevent injuries.
• Liaises with law enforcement and first responders; participates in incident reporting and documentation.
• Delivers security awareness education to staff and coordinates with departments to maintain site safety.
• Maintains training standards in radio communications, de-escalation, and use of force as required.

Skills

Customer service

De-escalation

Observation skills

Safety compliance

Communication

Crisis management

Education

High school diploma

Job description

Aurora Health Care seeks a Security Officer to provide professional, compassionate security services across hospital facilities in Wisconsin. The role emphasizes de-escalation, safety compliance, and collaboration with medical staff and law enforcement.

Responsibilities include patrols, incident reporting, emergency response, and delivering security awareness training to team members, while upholding safety policies and protecting patients and visitors.