Healthcare Security & Safety Advocate

Aurora Health Care; Cudahy (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Aurora Health Care is seeking a Security Officer to uphold patient, visitor, and staff safety across hospital environments. The role requires calm leadership, decisive action in emergencies, and cooperation with clinical teams and external law enforcement.

Responsibilities include patrolling facilities, responding to incidents, de-escalation, and reporting with accuracy. A high school diploma is required; CES/CEW training and ongoing professional development are part of the role.

Qualifications

• Strong emotional intelligence and patient-centered approach.
• Ability to collaborate with medical staff and external law enforcement.
• Calm, professional demeanor under stressful situations.
• Effective communication with patients, visitors, and teammates.

Responsibilities

• Provide security services with a professional, service-oriented approach.
• Respond to emergencies and incidents to protect patients and staff.
• De-escalate potentially violent situations and coordinate with responders.
• Conduct interior and exterior patrols to identify hazards and ensure safety.
• Maintain compliance with safety rules, policies, and training.

Skills

Emotional intelligence

Patient safety

Team collaboration

Calm under pressure

De-escalation

Communication

Education

High school diploma or GED

Tools

TASER/CEW

Job description

Aurora Health Care is seeking a Security Officer to uphold patient, visitor, and staff safety across hospital environments. The role requires calm leadership, decisive action in emergencies, and cooperation with clinical teams and external law enforcement.

Responsibilities include patrolling facilities, responding to incidents, de-escalation, and reporting with accuracy. A high school diploma is required; CES/CEW training and ongoing professional development are part of the role.