Healthcare Security & Customer Service Officer (Full-Time)

Allied Universal; Dallas (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program

Job summary

Allied Universal, North America’s leading security and facility services company, invites you to join a dynamic, welcoming team in Dallas as a Security Officer Full Time CPR Customer Service Patrol in Dallas, TX.

As an Unarmed Patrol Officer in a healthcare setting, you will monitor sites, control access, respond to incidents, and deliver professional service to staff, patients, and visitors. Allied Universal supports career growth and offers smart tools for shifts and comprehensive benefits.

Qualifications

• CPR and First Aid certification is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.

Responsibilities

• Provide customer service to clients, visitors, patients, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of healthcare facility interiors, exterior areas, parking locations, and perimeter areas to help identify and report unusual conditions or activity.
• Monitor access points and visitor activity in accordance with site procedures, helping to maintain an orderly environment for patients, staff, and guests.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established reporting and escalation protocols.
• Document observations, incidents, and patrol activities accurately and communicate relevant information to site leadership and Allied Universal management.

Skills

Customer service

CPR

First Aid

Education

High school diploma or equivalent

Tools

Access control / badge experience

Job description

Allied Universal, North America’s leading security and facility services company, invites you to join a dynamic, welcoming team in Dallas as a Security Officer Full Time CPR Customer Service Patrol in Dallas, TX.

As an Unarmed Patrol Officer in a healthcare setting, you will monitor sites, control access, respond to incidents, and deliver professional service to staff, patients, and visitors. Allied Universal supports career growth and offers smart tools for shifts and comprehensive benefits.