Healthcare Security & Crisis Response Officer

Beth Israel Lahey Health; Cambridge (MA); On-site; USD 29,000 - 35,000; Full time

Job summary

Beth Israel Lahey Health seeks a dedicated security professional to join the Public Safety team in Cambridge. This role responds to emergencies, coordinates with police and EMS, conducts safety searches, and monitors CCTV/alarms to ensure patient and staff safety.

The ideal candidate has 1–2 years in healthcare security, a calm, decisive demeanor, strong communication, and a valid driver’s license. Training and compliance with hospital safety policies are required.

Qualifications

• High school diploma or GED required, associates preferred.
• 1–2 years of healthcare security experience preferred.
• Calm under pressure with strong interpersonal skills.
• Valid driver's license preferred.

Responsibilities

• Responds to emergencies, codes, and alarms per policy.
• Coordinates with local police, fire, and EMS as directed.
• Conducts safety searches and confiscates weapons or hazardous items.
• Monitors CCTV and alarms; dispatches responders within one minute.
• Maintains professional demeanor with patients, families, visitors, staff.
• Completes incident reports and supports security operations.

Skills

Healthcare security

Observation skills

De-escalation techniques

Interpersonal skills

Driver's license

Education

High school diploma or GED

Job description

Beth Israel Lahey Health seeks a dedicated security professional to join the Public Safety team in Cambridge. This role responds to emergencies, coordinates with police and EMS, conducts safety searches, and monitors CCTV/alarms to ensure patient and staff safety.

The ideal candidate has 1–2 years in healthcare security, a calm, decisive demeanor, strong communication, and a valid driver’s license. Training and compliance with hospital safety policies are required.