Healthcare Security & Crisis Response Officer

Beth Israel Lahey Health; Cambridge (MA); On-site; USD 29,000 - 35,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Public Safety Officer to join our team in Cambridge, MA. This role supports safety for patients, staff, and visitors through emergency response, incident reporting, and collaboration with local authorities.

You will respond to emergencies, manage crises, conduct security patrols, perform desk duties, and help enforce hospital policies. A valid driver's license and required certifications are expected; associate degree preferred.

Qualifications

• Adequate reading, oral, and written communicative skills, normally acquired through the completion of a high school diploma or G.E.D. equivalency.
• 1 - 2 years of healthcare security experience preferred.
• Current valid driver’s license; and certifications such as AVADE Workplace Violence Prevention Levels I-III, BLS CPR & AED, Stop the Bleed, Nasal Naloxone, and related training required upon hire.

Responsibilities

• Responds promptly to emergencies, codes, and alarms in accordance with the Public Safety Management Program and Emergency Management Policy.
• First responders to acts of violence and aggression, including civil disturbances, weapons/hostage/armed intruder situations, and workplace violence events.
• Calls for assistance within one minute, as indicated by officer reports and supervisor observations.
• Conducts routine safety searches and responds to incidents; maintains CCTV monitoring and patrols.
• Performs desk duties and prepares incident reports; coordinates with external agencies as needed.

Skills

Attention to detail

Calm under pressure

Decision making

Education

Associate degree or equivalent

Job description

Beth Israel Lahey Health is seeking a Public Safety Officer to join our team in Cambridge, MA. This role supports safety for patients, staff, and visitors through emergency response, incident reporting, and collaboration with local authorities.

You will respond to emergencies, manage crises, conduct security patrols, perform desk duties, and help enforce hospital policies. A valid driver's license and required certifications are expected; associate degree preferred.