Healthcare Scheduling Specialist

CHI Health; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

CommonSpirit Health is seeking a detail-oriented Scheduler to coordinate patient appointments and provider schedules across our care sites. You will verify insurance information, assist patients with instructions, and ensure smooth, accurate scheduling for procedures and tests in a fast-paced hospital setting.

The ideal candidate has strong communication and multitasking skills, a high school diploma or GED, and experience in medical terminology or hospital operations.

Qualifications

• High School GED or equivalent required.
• Medical terminology experience preferred.
• Hospital experience is a plus.

Responsibilities

• Performs duties according to department and campus specific expectations identified and assigned.
• Accurately schedules procedures and follows up on scheduling variations to optimize patient safety.
• Responsible for answering phone calls and scheduling patient appointments.
• Receives, prioritizes and responds to incoming calls as appropriate.
• Communicates with patients regarding appointments and instructions for procedures and tests.
• Manages direct fax scheduling requests and the handling of scanned documents within the software system.

Skills

Attention to detail

Excellent communication

Customer service

Education

High School GED

Job description

CommonSpirit Health is seeking a detail-oriented Scheduler to coordinate patient appointments and provider schedules across our care sites. You will verify insurance information, assist patients with instructions, and ensure smooth, accurate scheduling for procedures and tests in a fast-paced hospital setting.

The ideal candidate has strong communication and multitasking skills, a high school diploma or GED, and experience in medical terminology or hospital operations.