Healthcare Scheduling Lead — Access & Coordination

Ohio State University; United States; On-site; USD 42,000 - 68,000; Full time

Job summary

The Ohio State University Medical Center seeks a Scheduling Lead Coordinator to act as a key member of the health care team, coordinating access to physicians and services across scheduling lines and assisting with pre-registration. You will support data collection for accurate billing and ensure seamless communication with physicians and staff to meet patient needs.

Responsibilities include scheduling, information provision, and generating reports to monitor referrals, wait times, and service

Qualifications

• High School Diploma or GED. PC knowledge and interpersonal, verbal and written communication.
• Certification or vocational training may be required.
• Associate degree in relevant field may be preferred.
• 4 years of relevant experience required.
• 6 or more years of relevant experience preferred.

Responsibilities

• Provide accurate information about physicians, services and procedures to patients and providers.
• Schedule first-time and follow-up appointments across multiple scheduling lines.
• Assist with pre-registration at the point of scheduling and support billing data collection.
• Communicate with physicians, medical secretaries and staff to meet patient and department needs.
• Generate system reports to monitor referrals, access, wait times and productivity.

Skills

Interpersonal communication

Verbal communication

Written communication

PC literacy

Education

High School Diploma or GED

Associate degree in relevant field

Certification or vocational training

Job description

The Ohio State University Medical Center seeks a Scheduling Lead Coordinator to act as a key member of the health care team, coordinating access to physicians and services across scheduling lines and assisting with pre-registration. You will support data collection for accurate billing and ensure seamless communication with physicians and staff to meet patient needs.

Responsibilities include scheduling, information provision, and generating reports to monitor referrals, wait times, and service