Senior Scheduling & Care Coordination Specialist

Ohio State University; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

The Ohio State University Wexner Medical Center is seeking a Scheduling Senior Coordinator in the James Ambulatory Clinic Scheduling to provide non-medical support, coordinate scheduling, and ensure accurate patient information. This role interacts with patients, clinicians, and payers to streamline care delivery.

The position requires proficiency with EMR platforms and strong customer service, communication, and problem-solving skills to support complex scheduling and revenue cycle tasks.

Qualifications

• High School Diploma or GED required.
• Minimum 2.0 years of experience in patient access or a similar field.
• Strong problem solving and customer service skills.
• Ability to prioritize and coordinate multiple tasks in a busy environment.

Responsibilities

• Schedule appointments, procedures, surgeries, and admissions.
• Ensure accurate patient demographics and insurance information.
• Coordinate care across multiple clinical disciplines and systems.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High School Diploma or GED

Associate's Degree

Tools

Cadence

Optime

Aria

Ambra

IHIS

Job description

The Ohio State University Wexner Medical Center is seeking a Scheduling Senior Coordinator in the James Ambulatory Clinic Scheduling to provide non-medical support, coordinate scheduling, and ensure accurate patient information. This role interacts with patients, clinicians, and payers to streamline care delivery.

The position requires proficiency with EMR platforms and strong customer service, communication, and problem-solving skills to support complex scheduling and revenue cycle tasks.