Healthcare Scheduler: Appointments & Patient Coordination

Arkansas Heart Hospital, LLC.; Little Rock (AR); On-site; USD 28,000 - 40,000; Full time

Job summary

Arkansas Heart Hospital, LLC. in Little Rock seeks a Scheduling Clerk to coordinate appointments, verify demographics and insurance, and communicate with patients and departments to keep schedules accurate and up to date.

The role includes assisting with insurance information, handling calls, and supporting the medical office operations while maintaining patient confidentiality and providing courteous service.

Qualifications

• High School diploma or equivalent is required.
• Minimum of two years related work experience, preferably in a medical office.
• Proficient computer skills; knowledge of medical office terminology desirable.

Responsibilities

• Schedules, coordinates and reschedules patients appointments and testing.
• Maintains and updates physician and department schedules and confirms appointments.
• Verifies patient demographics and insurance information.
• Answers incoming calls and directs inquiries appropriately.
• Communicates schedule changes to staff and patients clearly.
• Ensures patient confidentiality in handling information.

Skills

Communication

Computer skills

Medical terminology

Education

High School diploma or equivalent

Job description

Arkansas Heart Hospital, LLC. in Little Rock seeks a Scheduling Clerk to coordinate appointments, verify demographics and insurance, and communicate with patients and departments to keep schedules accurate and up to date.

The role includes assisting with insurance information, handling calls, and supporting the medical office operations while maintaining patient confidentiality and providing courteous service.