Scheduler, Ambulatory – Children’s Specialty Center – Full Time

University of Missouri Health Care; Columbia Township (MO); Hybrid; USD 40,000 - 63,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Paid time off and holidays

Tuition assistance for employees

Job summary

University of Missouri Health Care is seeking a Scheduling Coordinator to join the Children’s Specialty Center in Columbia, MO. This on-site position supports scheduling of surgical and follow-up appointments, coordinating with patients, providers and staff to ensure timely care.

The role requires organizational excellence, attention to detail, and effective communication in a dynamic healthcare environment.

Qualifications

• High school diploma or equivalent.
• Three (3) years of scheduling, clerical, office, or healthcare related work experience.
• Experience coordinating in fast-paced healthcare settings is preferred.
• Strong organizational and communication skills.

Responsibilities

• Organize and maintain a scheduling management system.
• Coordinate pre-op surgery and post-appointment scheduling with patients, providers and staff.
• Log information into a database and generate scheduled reports for coordination and reporting.
• Handle daily add-ons and emergencies and maintain status reports.
• Prepare patients for examinations and assist with related tasks as needed.

Skills

Scheduling

Customer service

Healthcare experience

Communication

Education

High school diploma

Tools

Scheduling software

Database entry

Reporting tools

Job description

Shift:Monday through Friday, 8:00 AM to 5:00 PM

Work Arrangement:On-Site

Department: Children’s Specialty Center

Facility: Physicians Medical Building – 1020 Hitt Street Columbia, MO 65212

Compensation:

Base Pay Range: $19.15 - $30.23 per hour, based on experience

ABOUT THE JOB

MU Health Care is looking for a dynamic and detail-oriented individual to join our team as a Scheduling Coordinator. The ideal candidate is a proactive problem-solver with exceptional organizational skills and a passion for patient care. You will thrive in a fast-paced environment, interacting with patients, providers, and staff to ensure seamless coordination of surgical and follow-up appointments. Your ability to analyze and adapt to schedule changes, manage emergencies, and maintain accurate records will be crucial. If you are a dedicated professional who excels in communication and enjoys making a positive impact on patient experiences, we want to hear from you! Join us at MU Health Care and be a part of a team that values excellence and innovation in healthcare.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

Health, vision and dental insurance coverage starting day one

Generous paid leave and paid time off, including ten holidays

Multiple retirement options, including 100% matching up to 8%and full vesting in three years

Tuition assistance for employees (75%) and immediate family members (50%)

Discounts on cell phone plans, rental cars, gyms, hotels and more

See a comprehensive list of benefitshere.

DETAILED JOB DESCRIPTION

Organize, implement, and maintain a scheduling management system. Log all new information into a database and provide scheduled reports for coordination and reporting purposes.

Interact with customers, patients, providers, and staff to coordinate pre-op surgery and post-appointment along with all follow-up appointments. Evaluate patients for surgery readiness to determine the appropriate OR and post-op timeframe. Analyze critical paths and constraints to determine the effect of schedule changes and recommend work-around.

Manage daily add-ons and emergency cases and assist the team in developing and maintaining periodic status reports to keep management informed. Analyze to determine alternative courses of action or recovery on slipped schedules.

Depending upon the location and assigned area of responsibility, the following duties may apply: Prepare patients for examinations including taking and recording vital signs, printing medication lists, and other tasks. Perform Point of Care (POC) testing on patients, maintain POC equipment and supplies, and maintain equipment/controls.

May complete unit/department-specific duties and expectations as outlined in department documents.

REQUIRED QUALIFICATIONS

High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.

Three (3) years of scheduling, clerical, office, or healthcare related work experience.

PREFERRED QUALIFICATIONS

Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. This position is very active and requires ambulating, reaching, and moving objects weighing up to and over 20 lbs. This role also routinely comes into contact with patients who may have contagious illnesses.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.