Bilingual Healthcare Customer Service Rep (Fully Remote)

TP; United States; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

401(k)

Life insurance

Job summary

TP is a leading global provider of digital business services. We are seeking a customer service representative to serve as the primary contact for clients, handling inbound and outbound communications across multiple channels in a fast-paced environment.

The ideal candidate is bilingual in Spanish and English, has at least six months of customer service experience, can type 25 WPM, and is comfortable using Windows.

Qualifications

• Bilingual Spanish/English with at least 6 months of customer service experience.
• Typing at least 25 wpm and comfortable using Windows.
• Benefits include medical, dental, vision, 401(k) and life insurance.

Responsibilities

• Serve as primary contact for clients and manage multi-channel communications.
• Resolve customer inquiries via phone, email, chat, or social media.
• De-escalate issues, escalate when necessary, and track call information.

Skills

Bilingual Spanish/English

Typing 25 wpm

Customer service experience

Windows OS

Tools

Windows

Job description

• Serve as primary contact for clients, managing inbound/outbound communications.
• Ideal for those passionate about service delivery in a high-velocity environment.

Responsibilities:

• Resolve customer inquiries via phone, email, chat, or social media.
• De-escalate issues, escalte when necessary, and track call info.

Qualifications:

• Bilingual Spanish/English with 6+ months customer service experience.
• Type 25 wpm, comfortable with Windows, and able to work independentll.
• Medical, dental, vision, 401(K), life insurance, and more.

TP

TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.