Remote Customer Service Representative (Fully Remote)

TP; United States; Remote; USD 27,000 - 36,000; Full time

Benefits offered by this job

Health benefits including medical,视视

401(K) plan

Life insurance

Supplemental coverage

Job summary

TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.

TP is seeking a customer service professional to serve as the primary point of contact for clients, handling inbound and outbound communications in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• 6+ months of customer service experience.
• Type 25 WPM and be comfortable with Windows-based systems.

Responsibilities

• Handle customer inquiries with active listening and professionalism.
• Resolve issues on the first call, de-escalate, and escalate when necessary.

Skills

Customer service

Typing 25 WPM

Education

High School Diploma or equivalent

Tools

Windows-based systems

Job description

• Serve as a primary point of contact for clients, managing inbound and outbound communications.
• Ideal for those passionate about service delivery in a high-velocity environment.

Responsibilities:

• Handle customer inquiries with active listening and professionalism.
• Resolve issues on the first call, de-escalate, and escalate when necessary.

Qualifications:

• High School Diploma or equivalent with 6+ months of customer service experience.
• Type 25 WPM and be comfortable with Windows-based systems.
• Comprehensive health benefits including medical, vision, and dental.
• Competitive 401(K) plans, life insurance, and supplemental coverage.

TP

TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.