Healthcare SaaS Onboarding Specialist

Accentuate Staffing; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare technology company is seeking a Client Onboarding Consultant to manage customer onboarding projects and ensure smooth software setup. The role involves project coordination, customer communication, and training. Ideal candidates will have a Bachelor's degree and experience in client-facing project roles, particularly with SaaS products. Strong organizational skills and a professional approach are essential. This is a 1-2 year on-site contract in Raleigh, North Carolina.

Qualifications

• Experience supporting onboarding, implementation, project coordination, or other client-facing work.
• Familiarity with SaaS products, software support, or customer training.
• Strong organizational skills to manage details and priorities.

Responsibilities

• Manage customer onboarding projects from post-sale through launch, keeping timelines on track.
• Coordinate implementation activities and support a smooth rollout across multiple accounts.
• Lead onboarding calls and training sessions to help users with the platform.

Skills

Customer communication

Project coordination

Organizational skills

Education

Bachelor's degree

Job description

A healthcare technology company is seeking a Client Onboarding Consultant to manage customer onboarding projects and ensure smooth software setup. The role involves project coordination, customer communication, and training. Ideal candidates will have a Bachelor's degree and experience in client-facing project roles, particularly with SaaS products. Strong organizational skills and a professional approach are essential. This is a 1-2 year on-site contract in Raleigh, North Carolina.